E-Comprocessing
All Systems Operational

About This Site

Status page for the ECP bank — an acquiring principal member of Visa Europe and MasterCard Worldwide

Uptime over the past 90 days. View historical uptime.
e-comprocessing.com ? Operational
SFTP server - payment processing ? Operational
Omnipay Authorization Switch ? Operational
Omnipay RAM ? Operational
STAGING Operational
90 days ago
100.0 % uptime
Today
Genesis - API (STAGING) ? Operational
Genesis - web payment form (STAGING) ? Operational
Genesis - merchant console (STAGING) ? Operational
Genesis - admin console (STAGING) ? Operational
Tokenization Vault (STAGING) Operational
Onboarder (STAGING) Operational
KYC Service (STAGING) ? Operational
Smart Router (STAGING) Operational
90 days ago
100.0 % uptime
Today
PRODUCTION Operational
90 days ago
100.0 % uptime
Today
Genesis - admin console (PRODUCTION) ? Operational
90 days ago
100.0 % uptime
Today
Genesis - merchant console (PRODUCTION) ? Operational
90 days ago
100.0 % uptime
Today
Genesis - web payment form (PRODUCTION) ? Operational
90 days ago
100.0 % uptime
Today
Genesis - API (PRODUCTION) ? Operational
90 days ago
100.0 % uptime
Today
Tokenization Vault (PRODUCTION) Operational
Onboarder (PRODUCTION) Operational
KYC Service (PRODUCTION) ? Operational
90 days ago
100.0 % uptime
Today
Smart Router (PRODUCTION) Operational
90 days ago
100.0 % uptime
Today
Partner Resource Centre Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Genesis API (PRODUCTION) - response time
Fetching
Genesis web payment form (PRODUCTION) - response time
Fetching
Genesis - merchant console (PRODUCTION) - response time
Fetching
Genesis - admin console (PRODUCTION) - response time
Fetching
Genesis - API (STAGING) - response time
Fetching
Genesis - web payment form (STAGING) - response time
Fetching
Genesis - merchant console (STAGING) - response time
Fetching
Genesis - admin console (STAGING) - response time
Fetching
Past Incidents
Apr 23, 2024

No incidents reported today.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Genesis Gateway Platform Release - 19-04-2024
Completed - The scheduled maintenance has been completed.
Apr 19, 21:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 19:37 UTC
Scheduled - For details on this release, please contact our technical support team at Tech-Support@e-comprocessing.com

No interruptions in the processing are anticipated, but if you notice any issues, please let us know at our support email listed above.

Please accept our apologies for any inconveniences caused.
Apr 19, 19:36 UTC
Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024
Genesis Gateway Platform Release - 16-04-2024
Completed - The scheduled maintenance has been completed.
Apr 16, 18:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 09:10 UTC
Scheduled - For details on this release, please contact our technical support team at Tech-Support@e-comprocessing.com

No interruptions in the processing are anticipated, but if you notice any issues, please let us know at our support email listed above.

Please accept our apologies for any inconveniences caused.
Apr 16, 09:04 UTC
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Genesis Gateway Platform Release - 11-04-2024
Completed - The scheduled maintenance has been completed.
Apr 11, 19:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 18:21 UTC
Scheduled - For details on this release, please contact our technical support team at Tech-Support@e-comprocessing.com

No interruptions in the processing are anticipated, but if you notice any issues, please let us know at our support email listed above.

Please accept our apologies for any inconveniences caused.
Apr 11, 18:19 UTC
Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

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