E-Comprocessing
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 02, 2026 - 16:00 UTC
Scheduled - Dear Partner,

As part of the Genesis gateway platform's scheduled infrastructure maintenance, we will be applying security improvements to our TLS configuration and supported cipher suite.
We will continue supporting strong cipher suite with TLSv1.2 and TLSv1.3 as it is currently.
It is recommended to verify your API integration with us through our Staging environment before the change reaches our Production environment, to avoid any possible processing interruptions after that.

Below are the scheduled timeframes for the maintenance per environment.

Staging
- 2nd of March 2026, 16:00 UTC

Production
- 4th of March 2026, 15:00 UTC

Please do not hesitate to contact us if you have any questions.

Kind regards,
e-comprocessing Tech Support team

Mar 2, 2026 16:00 - Mar 4, 2026 16:00 UTC

About This Site

Status page for the ECP bank — an acquiring principal member of Visa Europe and MasterCard Worldwide

e-comprocessing.com Operational
SFTP server - payment processing Operational
Omnipay Authorization Switch Operational
Omnipay RAM Operational
STAGING Operational
90 days ago
100.0 % uptime
Today
Genesis - API (STAGING) Operational
Genesis - web payment form (STAGING) Operational
Genesis - merchant console (STAGING) Operational
Genesis - admin console (STAGING) Operational
Tokenization Vault (STAGING) Operational
Onboarder (STAGING) Operational
KYC Service (STAGING) Operational
Smart Router (STAGING) Operational
90 days ago
100.0 % uptime
Today
PRODUCTION Under Maintenance
90 days ago
100.0 % uptime
Today
Genesis - admin console (PRODUCTION) Operational
90 days ago
100.0 % uptime
Today
Genesis - merchant console (PRODUCTION) Operational
90 days ago
100.0 % uptime
Today
Genesis - web payment form (PRODUCTION) Operational
90 days ago
100.0 % uptime
Today
Genesis - API (PRODUCTION) Operational
90 days ago
100.0 % uptime
Today
Tokenization Vault (PRODUCTION) Operational
Onboarder (PRODUCTION) Operational
KYC Service (PRODUCTION) Under Maintenance
90 days ago
100.0 % uptime
Today
Smart Router (PRODUCTION) Operational
90 days ago
100.0 % uptime
Today
Payee (PRODUCTION) Under Maintenance
Billing API (PRODUCTION) Operational
Partner Resource Centre Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 10, 2026

No incidents reported today.

Mar 9, 2026
Completed - The scheduled maintenance has been completed.
Mar 9, 17:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 16:50 UTC
Scheduled - On 2026-03-09, we will be performing scheduled maintenance on our platform.

We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@e-comprocessing.com.

Mar 9, 16:49 UTC
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

Unresolved incident: IMPORTANT: e-comprocessing - Genesis Gateway Platform - Infrastructure Maintenance - ACTION REQUIRED.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
Completed - The scheduled maintenance has been completed.
Feb 27, 18:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 18:00 UTC
Scheduled - On 2026-02-27, we will be performing scheduled maintenance on our platform.

We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@e-comprocessing.com.

Feb 27, 17:55 UTC
Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@e-comprocessing.com.
Feb 27, 16:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 15:20 UTC
Scheduled - On 2026-02-27, we will be performing scheduled maintenance on our platform.

We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@e-comprocessing.com.

Feb 27, 15:19 UTC
Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@e-comprocessing.com.
Feb 27, 13:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 13:43 UTC
Scheduled - On 27 February 2026, we will be performing scheduled maintenance on our platform.

We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@e-comprocessing.com.

Feb 27, 13:41 UTC
Feb 26, 2026
Completed - The scheduled maintenance has been completed.
Feb 26, 09:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 09:00 UTC
Scheduled - On 26.02.2026, we will be performing scheduled maintenance on our platform.

We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@e-comprocessing.com.

Feb 26, 08:48 UTC
Feb 25, 2026
Completed - The scheduled maintenance has been completed.
Feb 25, 13:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 13:00 UTC
Scheduled - On 2026-02-25, we will be performing scheduled maintenance on our platform.

We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@e-comprocessing.com.

Feb 25, 12:57 UTC
Completed - The scheduled maintenance has been completed.
Feb 25, 10:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 10:07 UTC
Scheduled - On 25.02.2026, we will be performing scheduled maintenance on our platform.

We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@e-comprocessing.com.

Feb 25, 10:06 UTC
Feb 24, 2026

No incidents reported.