E-Comprocessing
E-Comprocessing - Service Migration - Planned Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 23:00 UTC
Scheduled - Start Date and Time: Monday 3rd August 2020 @ 2300 UTC
End Date and Time: Wednesday 5th August 2020 @ 1200 UTC

This is to notify you that we will be performing a gradual migration of our services during the window mentioned above. No interruption to transactions is anticipated and we will keep close monitoring, but if you notice any continuous disruptions, please let us know at our support email tech-support@e-comprocessing.com

Thanks for your comprehension

About This Site

Status page for the ECP bank — an acquiring principal member of Visa Europe and MasterCard Worldwide

Uptime over the past 90 days. View historical uptime.
e-comprocessing.com ? Operational
SFTP server - payment processing ? Operational
Omnipay Authorization Switch ? Operational
Omnipay RAM ? Operational
STAGING Operational
Genesis - API (STAGING) ? Operational
Genesis - web payment form (STAGING) ? Operational
Genesis - merchant console (STAGING) ? Operational
Genesis - admin console (STAGING) ? Operational
PRODUCTION Under Maintenance
90 days ago
99.96 % uptime
Today
Genesis - admin console (PRODUCTION) ? Operational
90 days ago
99.97 % uptime
Today
Genesis - merchant console (PRODUCTION) ? Operational
90 days ago
99.97 % uptime
Today
Genesis - web payment form (PRODUCTION) ? Under Maintenance
90 days ago
99.95 % uptime
Today
Genesis - API (PRODUCTION) ? Under Maintenance
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Genesis API (PRODUCTION) - response time
Fetching
Genesis web payment form (PRODUCTION) - response time
Fetching
Genesis - merchant console (PRODUCTION) - response time
Fetching
Genesis - admin console (PRODUCTION) - response time
Fetching
Genesis - API (STAGING) - response time
Fetching
Genesis - web payment form (STAGING) - response time
Fetching
Genesis - merchant console (STAGING) - response time
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Genesis - admin console (STAGING) - response time
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Past Incidents
Aug 5, 2020

No incidents reported today.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

Unresolved incident: E-Comprocessing - Service Migration - Planned Maintenance.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020
Genesis Gateway Platform Release - 29-07-2020
Completed - The scheduled maintenance has been completed.
Jul 29, 15:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 15:16 UTC
Scheduled - For details on this release, please contact our technical support team at Tech-Support@e-comprocessing.com

No interruptions in the processing are anticipated, but if you notice any issues, please let us know at our support email listed above.

Please accept our apologies for any inconveniences caused.
Jul 29, 15:15 UTC
Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020
Genesis Gateway Platform Release - 24-07-2020
Completed - The scheduled maintenance has been completed.
Jul 24, 16:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 16:06 UTC
Scheduled - For details on this release, please contact our technical support team at Tech-Support@e-comprocessing.com

No interruptions in the processing are anticipated, but if you notice any issues, please let us know at our support email listed above.

Please accept our apologies for any inconveniences caused.
Jul 24, 15:58 UTC
Jul 23, 2020

No incidents reported.

Jul 22, 2020

No incidents reported.

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