E-ComProcessing
All Systems Operational

About This Site

Status page for the ECP bank — an acquiring principal member of Visa Europe and MasterCard Worldwide

e-comprocessing.com   ? Operational
SFTP server - payment processing   ? Operational
Omnipay Authorization Switch   ? Operational
Omnipay RAM   ? Operational
Genesis - API (PRODUCTION)   ? Operational
Genesis - web payment form (PRODUCTION)   ? Operational
Genesis - merchant console (PRODUCTION)   ? Operational
Genesis - admin console (PRODUCTION)   ? Operational
Genesis - API (STAGING)   ? Operational
Genesis - web payment form (STAGING)   ? Operational
Genesis - merchant console (STAGING)   ? Operational
Genesis - admin console (STAGING)   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Application Server upgrade 13-06-2018 Jun 13, 14:40-15:40 UTC
Dear partner,

We will be performing a scheduled technical upgrade on our application servers in our Berlin and Amsterdam data centers in order to comply with PCI-DSS related requirements.

Interruptions and failing transactions are not expected but in case you experience any issues please feel free to contact us at Tech-Support@e-comprocessing.com.
Posted on Jun 13, 14:35 UTC
System Metrics Month Week Day
Genesis API (PRODUCTION) - response time
Fetching
Genesis web payment form (PRODUCTION) - response time
Fetching
Genesis - merchant console (PRODUCTION) - response time
Fetching
Genesis - admin console (PRODUCTION) - response time
Fetching
Genesis - API (STAGING) - response time
Fetching
Genesis - web payment form (STAGING) - response time
Fetching
Genesis - merchant console (STAGING) - response time
Fetching
Genesis - admin console (STAGING) - response time
Fetching
Past Incidents
Jun 20, 2018

No incidents reported today.

Jun 19, 2018

No incidents reported.

Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018

No incidents reported.

Jun 7, 2018
Genesis Gateway Platform Release - 07/06/2018
Completed - The scheduled maintenance has been completed.
Jun 7, 15:51 UTC
Scheduled - For details on this release, please contact our technical support team at Tech-Support@e-comprocessing.com

No interruptions in processing are anticipated but if you notice any issues please let us know at our support email listed above. Apologize for any inconvenience caused.
Jun 7, 14:37 UTC
Jun 6, 2018
E-Comprocessing - Genesis - Operating on a single DC
Resolved - Dear partner,

Following from our previous notification, we have now restored our Amsterdam data centre.
This means that we go from multiple live-live resilience within one centre to multiple resilience across multiple centres.

As always, if you have any questions, please feel free to contact us at Tech-Support@e-comprocessing.com.

Best Regards,

E-Comprocessing Tech Support Team
Jun 6, 20:41 UTC
Identified - Dear partner,

Please be advised that we are currently operating on a single DC due to issues with the other DC. Interruptions and failing transactions are not expected but in case you experience any issues please feel free to contact us at Tech-Support@e-comprocessing.com.

Best Regards,
E-Comprocessing Tech Support Team
Jun 4, 14:35 UTC
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