E-Comprocessing Status - e-comprocessing - Temporary issues in transaction processing 15/12/2023

e-comprocessing - Temporary issues in transaction processing 15/12/2023

Incident Report for E-Comprocessing

Resolved

This incident has been resolved.

Posted Dec 15, 2023 - 08:56 UTC

Investigating

Dear Partner,

Please be advised that we're experiencing an issue affecting the processing of a significant portion of our transactions.

Our teams are already working on resolving the problem and we will provide timely updates when more information becomes available.

If you would like to receive more information, please contact us through our email address: Tech-Support@emerchantpay.com

Thank you for your patience and understanding on this matter.

Kind regards,
e-comprocessing Technical Support Team

Posted Dec 15, 2023 - 03:40 UTC

This incident affected: PRODUCTION (Genesis - admin console (PRODUCTION), Genesis - merchant console (PRODUCTION), Genesis - web payment form (PRODUCTION), Genesis - API (PRODUCTION)).