E-Comprocessing - Genesis - Operating on a single DC - 10/10/2018
Incident Report for E-Comprocessing
Resolved
This incident has been resolved.
Posted Oct 10, 2018 - 14:29 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 10, 2018 - 13:58 UTC
Identified
Dear partner,

Please be advised that we are currently operating on a single Data Center, Berlin, due to a router issue in the other Data Center in Amsterdam.

No interruptions or failing transactions are expected but in case you experience any issues please feel free to contact us at Tech-Support@e-comprocessing.com.
Posted Oct 10, 2018 - 13:50 UTC
This incident affected: e-comprocessing.com, SFTP server - payment processing and PRODUCTION (Genesis - admin console (PRODUCTION), Genesis - merchant console (PRODUCTION), Genesis - web payment form (PRODUCTION), Genesis - API (PRODUCTION)).
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